At 21 Casino, cookies help us keep your account secure and your sessions running smoothly. This 21 Casino cookie policy explains, in plain language, what cookies are and how we use them. Cookies are small text files stored on your device when you visit our site. They allow us to recognise your browser, remember basic preferences, and support secure play. We use them responsibly and only for the purposes described below. If you would like a broader picture of how your data is handled, our Privacy Policy provides further detail.
Why We Use Cookies at Our Casino
Cookies play a functional part in how 21 Casino operates day to day. When you sign in to play, cookies let our system recognise that you are logged in, so you are not asked to re-enter your details every time you move between pages. This is particularly relevant during live casino games or slot sessions, where interruptions could affect gameplay.
We also use cookies to remember basic choices you make during a visit, such as your preferred language or your account currency. This means you do not need to reselect these options each time you return to play.
Security is another core reason we rely on cookies. Session cookies help confirm that requests made during your visit, such as placing a deposit or spinning a slot, are coming from the same authenticated session rather than an unauthorised source. This supports safer account handling while you are logged in.
Cookies also help our platform function correctly across a browsing session, particularly since 21 Casino does not currently offer a dedicated mobile app. Because play happens through a mobile site accessed via a browser, cookies are what allow continuity between pages on both desktop and mobile browsers. Without them, basic functions such as staying logged in while browsing between game categories would not work as intended.
Types of Cookies We Deploy
We categorise our cookies according to the function they serve. Below is an overview of the main types currently in use.
Essential and Strictly Necessary Cookies
These cookies are required for our platform to operate. They keep you securely logged in while you move between pages, support the loading of live casino games, and help confirm that transactions such as deposits are linked to your authenticated session. Without these cookies, core account functions would not work correctly.
Functionality Cookies
These cookies remember choices you make during a session, such as your selected language or account currency. This allows a more consistent experience each time you return, without needing to reset these details manually.
- Essential cookies: support login continuity, secure sessions, and core site functions.
- Functionality cookies: remember preferences such as language or currency during your visit.
Some cookies are session based and are removed automatically once you close your browser, while others may remain on your device for a longer period to support returning visits. The exact duration depends on the specific cookie and its purpose. At present, 21 Casino does not use cookies for personalised advertising or third-party targeted marketing. If this changes, we will update this policy and describe how such cookies would be used.
Third-Party Cookies in iGaming
Some of the games available through 21 Casino, including titles supplied by Betsoft, are provided by external software studios. These providers may place their own cookies when a game loads, allowing the game to run correctly within our platform and remember certain in-game settings during your session. We do not control these cookies directly, though we work with providers who follow standard practices for game delivery.
When you make a deposit or withdrawal using Skrill or Neteller, these payment providers may also set cookies as part of their own fraud prevention and transaction verification processes. These cookies are managed by the payment provider rather than by 21 Casino, and they operate under that provider's own terms and privacy practices.
This layered structure is common across regulated iGaming platforms, where game software and payment processing are typically supplied by specialised external partners rather than built entirely in-house. Because these cookies are set by other companies, we suggest reviewing the relevant provider's own cookie information if you want a fuller picture of how they handle data during game sessions or transactions.
Managing and Deleting Cookies
You can control most cookies through your browser settings. Most browsers allow you to view, delete, or block cookies, either for all sites or for specific domains such as ours. The exact steps vary by browser, so checking your browser's help section is usually the quickest way to find the relevant option.
If you would rather adjust things directly with us, the 21 Casino manage cookies section lets you review and update non-essential cookies at any time. This area, often referred to as 21 Casino cookie settings, also shows which categories are currently active for your session, so you can see what applies to your visit.
It is worth keeping in mind that blocking or deleting essential cookies may affect how our site functions. For example, you may be logged out unexpectedly, asked to re-enter your details more often, or experience interruptions while playing live casino games. Functionality cookies, if blocked, may also mean that preferences such as language or currency are not remembered between visits. You can manage these choices directly through your browser or through the Cookie Settings option available on our site.
Policy Updates and Contact Information
We may update this 21 Casino cookie policy from time to time to reflect changes in regulation, technology, or how our platform operates. When updates are made, the revised version will be published on this page, and the effective date will be noted where relevant.
If you have questions about how cookies are used, or need help adjusting your settings, our support team is available 24/7 through live chat or email. We are glad to walk you through any part of this policy or help you manage cookies for your account.
For a broader explanation of how your personal data is collected and processed beyond cookies, please refer to our full Privacy Policy.